Software Engineering · Data Platforms · Applied AI · UK consultancy since 2004
Since 2004, Telcotec has designed and built business-critical software, from high-volume data platforms to modern SaaS applications. We help organisations develop new systems, modernise existing technology and apply AI where it delivers real value.
Clients we have delivered for
What we do
Whether you need a new SaaS product, a faster database or an AI feature your users can trust, the same senior team designs it, builds it and stays accountable for it.
When you need a new product, portal or SaaS platform, or an existing system has become hard to change.
You get a well-built application your team can run and extend, with secure accounts, subscriptions, integrations and APIs.
How we do itWhen your data is spread across systems, reports are slow, or the numbers don't agree.
You get reliable pipelines and reporting that answer in seconds, from millions of rows to billions.
How we do itWhen queries time out, storage and licence costs keep rising, or the platform has hit its limits.
You get faster systems now, and a measured plan for what comes next: tune, re-architect or migrate.
How we do itWhen you're moving to the cloud, scaling up, or your cloud bill has outgrown its value.
You get secure, scalable cloud environments on Azure, AWS or Google Cloud, with automated deployments and costs you understand.
How we do itWhen you want AI that helps your users or team, without risking wrong answers or leaked data.
You get practical AI features grounded in your checked data, with guardrails, audit trails and measurable value.
How we do itAcross all five
Feasibility studies, architecture and code reviews, technical due diligence and roadmaps, for decisions you want to get right before you commit budget.
Get in touch →Our track record
Figures from systems we have designed, built and delivered. No figure is attributed to a named client.
Designing and delivering business-critical software for more than 20 years.
Experience engineering telecom platforms that process 150M records a day.
Moving a reporting layer from SQL Server to ClickHouse, with every report checked value by value.
An AI-powered education platform, designed and built end to end by Telcotec.
Our products
Two platforms in very different industries, both designed and built by Telcotec.
What is NPP? A traffic management and quality-of-service platform for telecom operators. It brings call records from every switch into one place, so teams can see how the network is performing, spot problems early and drill down to the individual call to find the cause.
Key features
Traffic, call quality and route performance across the network.
Near-real-time summaries, not next-day reports.
Call records from multiple vendors, combined in a single report.
Hourly, daily, weekly and monthly reporting.
Start at the top level, drill through any dimension, down to the CDR.
Thresholds on key KPIs, with alerts when they are breached.
Scheduled, standard reports in a consistent format.
Live KPIs and trends at a glance.
Build your own queries across any dimension.
Built into NPP
Ask questions about network performance in plain English. Answers come from checked queries, with sensitive data masked.
What is eMock? An online platform where students prepare for exams with mock and practice papers, automatic marking and an AI tutor. eMock is a separate, related business; Telcotec designed and built its technology.
Key features
Sit exams online, anywhere, on any device.
Full papers under timed, exam-style conditions.
Focused practice on the topics that need it.
Instant marks and feedback after every paper.
Student accounts, plans and payments built in.
Hosted and run on Microsoft Azure.
Built into eMock
An AI tutor that helps students build vocabulary, understand what they read, write better essays and see why an answer is right or wrong.
Case study
Could ClickHouse take over a SQL Server reporting layer without changing a single result? We tested it on production-scale test data at telecom-operator volumes.
Industries
Our expertise grew up in telecoms, where data volumes are extreme and downtime is costly. We now apply it to education, to any business whose data has outgrown its systems, and to retailers who want to put machine learning to work.
Contact
Email us a few lines about what you need. We will reply and suggest a sensible first step.
Pick a topic and your email app opens with the subject filled in. Or write to us directly.
Existing client? Email support@telcotec.co.uk
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