Network operations
See traffic and quality as it happens, get alerted early and find the cause fast.
NPP · Network Performance Portal
See how your network is performing, down to the call.
NPP is a traffic management and quality-of-service platform for telecom operators. It brings call records from every switch into one place, with near-real-time summaries, reports, alarms and an AI assistant.
Last 24 hoursAll switchesHourly
ASR
Answer-seizure ratioNER
Network effectivenessPDD
Post-dial delayMOS
Call qualityTraffic by hourToday Last week
0006121824
Release causes
- Normal clearing
- User busy
- No answer
- Unallocated number
- Network failure
Top carriers · egressDrill down →
| Carrier | Country | ASR | Trend | Status |
|---|---|---|---|---|
| Carrier A | UK | OK | ||
| Carrier B | IE | OK | ||
| Carrier C | US | Watch | ||
| Carrier D | FR | Alarm |
Who it is for
Built for operators, carriers and MVNOs.
NPP gives every team that depends on network performance the same, trusted view of it.
Carrier and interconnect teams
Compare routes and carriers on quality, so routing decisions rest on evidence.
Management
Daily, weekly and monthly views of network performance, in one trusted place.
How it works
From raw call records to answers.
Four steps, running continuously, so the picture is always current.
- 01
Collect
Call records (CDRs) from multiple switches and platforms, across vendors.
- 02
Process
Records are checked, standardised, enriched and summarised in near real time.
- 03
Report
Static, dashboard and ad hoc reports, from hourly to monthly views.
- 04
Act
Rules and alarms flag problems early; drill down to the CDR to find the cause.
Key features
Everything you need to manage network quality.
Traffic & QoS monitoring
Traffic, call quality and route performance across the network.
Near real time
Near-real-time summaries, not next-day reports.
Many CDR sources, one view
Call records from multiple vendors, combined in a single report.
Hourly to monthly
Hourly, daily, weekly and monthly reporting.
Drill down to the call
From switch and carrier to destination, hour and release cause, down to the raw CDR.
Rules & alarms
Thresholds on key KPIs, with alerts when they are breached.
Static reports
Scheduled, standard reports in a consistent format.
Dashboard reports
Live KPIs and trends at a glance.
Ad hoc reports
Build your own queries across any dimension.
Drill down
Start with the big picture. Finish at the exact call.
When a KPI moves, follow it down: from the switch to the carrier (ingress or egress), the country and destination, the hour it happened and the release cause, then open the raw call records behind the number.
- ASR Answer-seizure ratio
- NER Network effectiveness ratio
- PDD Post-dial delay
- MOS Mean opinion score
- R-Factor Voice transmission quality
- + Traffic, volumes and more
- Switch
- Carrier · ingress / egress
- Country
- Destination
- Hour
- Release cause
- Raw CDR
Built-in AI
Rocky, your AI assistant inside NPP.
Ask questions about network performance in plain English and get answers in seconds. Rocky answers from checked queries rather than guesswork, and sensitive data is masked before the model sees it.
- Plain-English questions
- Checked queries
- Data masking
Built for scale
Proven at operator volumes.
150Mrecords a day processed, with near-real-time summaries
NPP Modernisation: from minutes to milliseconds
We benchmarked a new reporting layer for NPP: up to 970× faster daily reports and 15× less storage, with every result checked value by value.
Read the case study →See NPP in action
Want to see NPP with your own data?
Tell us about your network and we will arrange a walkthrough. NPP is licensed to operators, installed on your infrastructure and supported by the team that built it.